Open accessibilty tools

Access Information

We welcome all visitors to Tees Valley Museums and aim to do everything we can to make access easy for everybody.

Preston Park Museum and Grounds

Preston Park Museum is set within its own grounds, 3 miles from Stockton on Tees town centre.

The closest train station is Eaglescliffe, less than one mile and a 15 minute walk to the museum.

The museum is on a well serviced bus route with a stop at the entrance to the grounds

Designated accessible parking bays are located within the main car park, next to the play area.

You are welcome to drive up to the main museum entrance to drop off any visitors who would find the distance from the car park difficult. After drop off, cars must then return to the main car park. We ask that you keep to 5 miles an hour along the pathway.

The entrance to the museum is at the front of the building along a long driveway past the play park. This driveway has a number of speed bumps along the width of the drive.

Entry to the museum is through a set of automatic doors that open towards you, with a push button on the left hand side.

As you enter, the welcome desk is ahead of you with the shop to the left.

Visitors with disabilities may admit one accompanying carer free of charge when they pay full adult/child price.

Please bring relevant proof of entitlement such as a blue badge, or a Personal Independence Payments letter (issued by the DWP benefit office).

The museum is over 2 floors with 1 lift available at the entrance to the Victorian Street and another half way along the Victorian Street.

Please note that the Victorian Street has cobbles and flagstone paving and there is a gravel path through the orchard to the walled kitchen garden.

All shops within the Victorian street have a step to access them. There is a ramp available. Please speak to a member of staff who will assist you with this.

Seating is available throughout the museum and grounds.

There are three accessible toilets on site. One on the ground floor at the entrance to the Victorian Street, one on the second floor between the blue gallery and the exhibition space and one in the Victorian Street alongside the other toilets.

Facilities in all three of the toilets include a pull cord alarm. None of the toilets are RADAR key operated.

There is currently no Changing Place facility on site, the closest facility is:

  • The Shambles Market Hall, Stockton High Street, Stockton on Tees, TS18 1AU (3 miles)

Please see Changing Places for further information about these facilities.

There is a separate baby change facility within the Victorian Street.

We are part of the Breastfeeding Welcome scheme. Mums are welcome to breastfeed in the museum, wherever they are comfortable.

Assistance dogs are welcome.

A hearing loop is available on the museum Welcome Desk.

A wheelchair and walker are available to borrow during your visit. Please speak to a member of staff.

Relaxed sessions are available for anybody who would benefit from a visit during a quieter time. Additional noises will be reduced, lighting levels more consistent and additional smells reduced.

These will take place every second Sunday of the month from 9am – 11am.

If you need a quiet space during your visit please speak to a member of staff who will try and find you somewhere.

If you find it difficult to visit during the relaxed sessions then we have identified the following times when the gallery is usually quieter with fewer visitors:

  • Weekday afternoons from 2.30pm

This is not a dedicated relaxed session and we cannot guarantee the low level of visitors.

French and German Welcome Sheets are available upon request.

L’information en Français est disponible sur demande.

Deutsche Informationen sind auf Anfrage erhältlich.

The Victorian Tea Room, on the Victorian Street, sells hot and cold drinks, sandwiches and cakes. As this is a small space we kindly ask visitors to leave pushchairs outside.

You are welcome to eat your picnic in the orchard or walled garden and the parkland surrounding the museum has plenty of space and seating for picnics.

Resources for Visitors

Our visual stories let you see what our spaces are like and can be used to find out what will happen on a visit to us. You can download it here to use before your visit or can bring it with you on the day. Venues will also have a copy available on site.

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